Terms of service

This website is operated by JOOT. Throughout the site, the terms “we”, “us” and “our” refer to JOOT. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

If you do not agree to all the terms and conditions stated here, you may not access the website or use our services.

Product Information

We strive to display our products as accurately as possible. However:

• Colors may vary slightly due to screen settings and digital printing processes.
• Minor size variations (±0.5 inch) may occur due to fabric and stitching.
• All cushions are crafted with premium velvet suede and may have slight natural texture variations.

Orders

All JOOT products are made to order. Once an order is placed and processed, it cannot be modified or cancelled.

We reserve the right to refuse or cancel any order if necessary, including cases of pricing errors or suspected fraud.

Pricing & Payments

All prices are listed in the selected currency and are subject to change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

Shipping

Delivery times are estimates and may vary depending on location and courier services.

JOOT is not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.

Returns & Refunds

Due to the made-to-order nature of our products, we do not accept returns or exchanges.

If your item arrives damaged due to our error, please contact us within 48 hours of delivery with clear photos. Approved claims will receive a replacement.

Intellectual Property

All product designs, images, branding, and content on this website are the property of JOOT and may not be copied, reproduced, or used without written permission.